TERMS OF SERVICE
Standard Mail With Tracking:
Your order will be sent via US Postal Service, Standard Shipping, and typically takes 3-8 business days from the shipping date to arrive. All orders have a delivery and/or signature confirmation and you can request a tracking number after your order has been shipped.
International Shipping & Handling:
We can ship your order to almost anywhere in the world. Remember that you are responsible for any taxes, duties, or customs fees charged by your local government. We must place a green customs sticker on all international orders. This sticker lists the contents as "CDs" or "DVDs". We must fill in the value of the order on this sticker.
International Ordering Tips:
1.International customers are responsible for all local import fees and duties associated with your order. Check with local authorities concerning any applicable taxes, duties, and/or customs delays before placing your order. We are not responsible for any of these fees or delays.
2.Some countries place restrictions on certain imports, and some of these imports are banned altogether. Please check with your local authorities before placing an order. In some cases, customs officials will confiscate the restricted items, in which can we cannot refund the merchandise or the shipping and handling costs.
3.When ordering internationally, please be patient for the arrival of your order. There are many delays that may occur that are beyond our control caused by such things as weather, language barriers, duties, taxes, import restrictions, and customs services. Please be understanding of this complex operation and allow 20 business days before declaring an international shipment lost in transit
Return Policy
You may return damaged items sold and we will pay shipping costs if the return is a result of our error.
Contact Us
Customer Service
HOURS: Monday - Friday 9am - 5pm EST
(212) 388-9034
LOCATION: 234 Fifth Avenue
New York, NY 10001
Suite 426
